Discount & Offer Policy

Promotions, Discounts, and Promo Codes - Terms & Conditions

Keplin Group | keplin-online.com

These Terms and Conditions ("T&Cs") govern the use of all promotional offers, discount codes, vouchers, and related incentives ("Promotions") offered by Keplin Group through its website, www.keplin-online.com. By participating in any Promotion, you agree to comply with the following terms:

1. Eligibility
   • Promotions are available to all customers unless specified otherwise.
   • Some offers may be limited to specific customer groups, locations, or new customers only, as stated in the offer details.
2. Promo Code Usage
   • Promo codes must be applied at checkout to redeem the relevant discount.
   • Promo codes are non-transferable, not redeemable for cash or credit, and may not be used in conjunction with any other promotion or discount unless explicitly stated.
   • Only one promo code may be used per transaction, unless otherwise specified.
3. Offer Conditions
   • Promotions apply only to the specific product(s), categories, or collections listed in the promotional materials.
   • Discounts do not apply to delivery charges unless otherwise indicated.
   • Promotions are subject to stock availability and apply while stocks last.
4. Promotion Period
   • Each Promotion is valid for a limited time only, as stated on the website or in marketing communications.
   • Keplin Group reserves the right to amend, extend, or cancel any Promotion at any time without prior notice.
5. Usage Limits
   • Bulk orders or orders deemed to be commercial in nature may be excluded.
6. Returns and Refunds
   • If an item purchased under a Promotion is returned, the refund will reflect the discounted price actually paid.
   • If a Promotion involved multiple items (e.g. buy one, get one free), all qualifying items must be returned for a full refund.
7. Right to Refuse or Cancel
   • Keplin Group reserves the right to refuse or cancel any order where a Promotion has been applied, in cases of suspected abuse, fraud, technical error, or breach of terms.
8. Changes to Terms
   • Keplin Group may revise these T&Cs at any time. Any changes will be posted on www.keplin-online.com.
9. Contact Information

   For any queries regarding our promotions or these terms, please contact:

   • Email: info@keplin-online.com
   • Phone:+44 (0)20 7569 3007.